Shipping policy

At ZAJABOR, we are committed to delivering your orders in a timely and reliable manner. This Shipping Policy explains how we handle order processing and delivery.

Order Processing Time

  • Orders are typically processed within 1 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Areas

  • We currently ship to selected locations only.

  • Shipping availability may vary depending on the delivery address.

Delivery Time

  • Estimated delivery time is 2–3 business days, depending on location and courier service.

  • Delivery times are estimates and may be affected by weather, holidays, or unforeseen circumstances.

Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout.

  • Delivery fees are non-refundable once an order has been shipped.

Cash on Delivery (COD)

  • COD is available for eligible locations and products only.

  • All COD orders must be confirmed before shipment.

Incorrect Address

  • Customers are responsible for providing accurate shipping information.

  • ZAJABOR is not responsible for delivery delays or failures caused by incorrect or incomplete addresses.

Delayed or Failed Delivery

  • If a delivery is delayed, we will notify you when possible.

  • ZAJABOR is not liable for delays caused by courier services or factors beyond our control.

Damaged or Missing Items

  • If your order arrives damaged or with missing items, please contact us within 24 hours of delivery with proof (photos or videos).

  • Claims submitted after this period may not be accepted.